kacang Platform Privacy Notice

This page describes what we collect when you use kacang and how we keep that data protected. We operate our platform across supported jurisdictions, and we handle your personal information according to applicable data protection law. Our commitment is to be transparent about what we gather, why we need it, and how we use it.

When you open an account on kacang, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet, or place a bet on Liga 1 or Piala AFF matches, you share information with us. We take that responsibility seriously and outline our practices below.

What we collect on kacang

We collect your email address, phone number, and full name during account registration. We also gather your date of birth, residential address, and government-issued identification number for account verification. When you deposit funds, we record the payment method, amount, and timestamp. If you use DANA, e-wallet, or mobile banking, those payment processors share transaction details with us; we do not store your payment credentials directly.

We log your betting activity — which markets you view, which matches you bet on, and your account balance history. We track your IP address, device type, and browser information to detect fraud and prevent unauthorized access. We also collect cookies and similar tracking technologies to remember your preferences and improve your experience on kacang.

Data we do not store

We do not retain your payment card numbers, bank account credentials, or passwords in plain text. We do not sell your personal data to third parties for marketing purposes.

How we use your data on kacang

We use your information to verify your identity, process your deposits and withdrawals, and settle your bets. Our platform relies on your data to comply with anti-money-laundering regulations and to detect suspicious activity. We also use your email and phone number to send you account notifications, withdrawal confirmations, and service updates.

We analyze betting patterns and user behaviour to improve our platform — for example, to understand which football markets (Liga 1, Piala Indonesia, Champions League) are most popular or to identify technical issues. We do not use your data to profile you for targeted advertising outside kacang.

Our servers may sit outside your jurisdiction. We transfer your data to data processors in multiple regions to support payment processing, fraud detection, and customer support. We ensure these processors meet the same data protection standards we do.

Your rights and our commitments

You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to request deletion of your account and associated records (subject to legal retention obligations). You can withdraw consent for non-essential data processing at any time by contacting our support team.

We retain your data for as long as your account is active and for a period thereafter to comply with financial and gaming regulations. We use industry-standard encryption to protect your information in transit and at rest. We conduct regular security audits and limit access to your data to employees and contractors who need it to perform their duties.

Key takeaways

  • We collect email, ID, and payment details to verify your account and process transactions.
  • We do not sell your data to marketers or retain your payment credentials.
  • We use your information to comply with regulations and improve kacang's service.
  • You can request access, correction, or deletion of your personal data.
  • Our services are available only where local law permits.

Cookies and tracking on kacang

We use cookies to store your login session, remember your language preference, and track which pages you visit on kacang. These cookies help us understand how users navigate our platform and which features are most useful. We also use analytics cookies to measure traffic and performance.

You can disable cookies in your browser settings, but doing so may limit your ability to use certain features on kacang. We do not use cookies to track you across other websites.

Contact kacang

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your information, please contact our support team. We are available to assist users across Jakarta, Surabaya, Bandung, and Medan. Our response time is subject to the complexity of your request and applicable law.

We update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on kacang. Your continued use of our platform after such changes constitutes your acceptance of the updated notice.

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